Actions on Sendmunk that may result in a user's suspension


  • After sending the first 20% of emails, the HARD BOUNCES campaign has sent over 2% of all emails sent. This can result in a user's suspension.


  • After sending out the first 20% of the campaign, the number of spam complaints is larger than 0.5 percent.


  • When the imported contact count exceeds 50% of the current contact count, this could result in a suspension.