Overview


Getting subscribers to send to is one of the most crucial aspects of marketing, but who are you permitted to message? While the answer to this is based on regulations in different countries where reside, it essentially comes down to having the appropriate consent.




SMS/MMS


Consent for SMS is gathered independently. 


To send an SMS message to a contact, you must first obtain their consent to do so. You can obtain SMS consent from your contacts by sending a trigger opt-in to each contact. 


When a contact's consent is given, their phone number appears under "No of Contacts" in the SMS/MMS page.


 


Here are the steps to get consent from a contact:


1. Click on your contacts button from your side menu bar, then click "Unverified Phone Numbers".




2. The Unverified Phone Number page shows the details of all contacts added in your account. 

  • It shows the revenue generated by each phone number.
  • Subscription date ie the day the phone number was added.
  • Phone Validation Status: it validates all contact added in your sendmunk account and spools out any contact with an invalid number.  




3. The trigger opt-in icon is used to send a trigger message to your contacts in sendmunk to get consent to send SMS and Email campaigns.




Additional Resources: